Product
What comes in each set?
Each set contains 30 reusable press-on nails in 15 sizes, 60 self-adhesive Gluetabs, 2 alcohol wipes, 1 nail file, and 1 cuticle tool.
What are the nails made from?
The nails use a thin recycled ABS-plastic base with a colour or design layer and a protective gel top coat.
Are the nails reusable?
Yes, when they are removed without force, cleaned, dried, inspected, and stored correctly. Use fresh Gluetabs for every wear. No fixed number of reuses is guaranteed.
How long do they last?
Wear can range from an occasion to up to 1–2 weeks. Preparation, fit, application, water exposure, daily activity, and care all affect the result.
Are they soft gel?
No. True soft gel is a salon material cured under UV or LED light. Nailé press-ons use a recycled ABS-plastic base finished with a protective gel top coat.
Can I customize them?
Yes. You may file or shorten the nails carefully and add compatible regular polish, stickers, or top coat. Test on an unused size first. Aggressive filing and acetone-based remover may damage the layers or finish.
Can I use nail glue?
Nailé uses self-adhesive Gluetabs and does not recommend liquid nail glue. Liquid glue may affect the natural nail, damage the press-on, prevent reuse, and make Nailé’s wear and removal guidance inapplicable.
Do I need a UV lamp?
No. No UV or LED lamp is required for Gluetab application.
How should I store the nails?
Remove adhesive residue, wash with mild soap and water, dry completely, and store the nails in the original box or approved tray.
Are the products vegan and not tested on animals?
Nailé product materials are presented as vegan and not tested on animals based on approved packaging and supplier information. These statements do not imply a third-party certification unless one is displayed and verified.
Shape and fit
How do I choose my size?
Choose a press-on that covers the natural nail from side to side, stays within the natural-nail boundaries, follows the curve as closely as possible, and feels comfortable.
What if I am between sizes?
Choose the smaller press-on only if it still covers the nail comfortably. Do not use a larger nail that extends onto skin, and do not force a smaller nail that creates pressure.
Which shape should I choose?
Compare your natural-nail length and curvature, not width alone. Almond suits medium-length nails with moderate curvature; Ballerina and Square Short suit longer or more curved beds; Square Extra Short suits shorter or flatter beds.
What if a press-on hurts?
Remove it immediately. A press-on should never hurt. Try another size or shape.
Will one set fit all my nails?
Each set includes 30 nails in 15 sizes to support individual fitting, but universal fit cannot be guaranteed. Contact us if your nails are very short, bitten, unusually flat, strongly curved, or difficult to match.
Can I file the nails?
Yes. Work slowly with light strokes, test on an unused size first, and seal a filed edge with a compatible top coat where appropriate.
Application
How do I prepare my natural nails?
Wash and dry your hands, push back cuticles, lightly buff away surface shine, remove dust, and cleanse with an alcohol wipe. Do not touch the prepared nail afterward.
How do I apply Gluetabs?
Choose a Gluetab that covers as much of the natural nail as possible without touching skin. Apply it to the natural nail, rub firmly, and remove the protective film.
How long should I press each nail?
Press firmly across the entire nail for 20 seconds.
Can I wash my hands immediately?
Avoid water for the first hour after application.
Why is a nail lifting?
Common causes include incomplete preparation, oil or moisture, touching the cleansed nail, insufficient Gluetab coverage, an incompatible size or shape, early water exposure, or repeated friction.
Can I replace one Gluetab?
Yes. Remove the press-on gently, remove all old adhesive, clean and dry both surfaces, and reapply with a fresh Gluetab.
Removal and reuse
How do I remove the nails?
Soften the attachment with warm water, then loosen the press-on slowly from both sides with the included cuticle tool. Never pull, rip, or force it.
Can I reuse them?
Yes, when the nail remains undamaged, residue-free, clean, dry, and comfortable to wear. Reapply with fresh Gluetabs.
How do I remove adhesive residue?
Roll or gently scrape residue from the press-on with the cuticle tool. Use an approved remover on the natural nails only after every press-on has been removed.
How many times can I reuse a set?
There is no fixed number. Reuse depends on removal technique, wear, cleaning, storage, customization, and the condition of each press-on.
How do I clean them?
Remove all residue, wash gently with mild soap and water, and dry every surface completely before storage.
Safety and care
Will they damage my natural nails?
No product can be guaranteed damage-free. Correct preparation, comfortable fit, and gentle removal help protect the natural nail. Never pull or force a press-on off.
What if I have an allergy?
Individual reactions are possible. Customers sensitive to plasters, bandages, or adhesives may also react to Gluetabs. Keep adhesive off the skin, stop use if irritation occurs, and consult a qualified healthcare professional if needed.
Can I wear them during pregnancy?
Pregnancy can affect nail growth, strength, and sensitivity differently from person to person. Customers with ingredient concerns or personal medical questions should consult a qualified healthcare professional before use.
Can I use acetone?
Do not use acetone on the press-ons. It can damage the plastic base, design, and finish.
What should I do if irritation occurs?
Stop use and remove the product carefully. Seek qualified medical guidance for redness, swelling, pain, or another suspected reaction. Contact Nailé with the product and order details if you need help documenting the issue.
Orders and payments
Which payment methods are available?
Available methods are shown securely at checkout and may vary by market, currency, device, order value, and payment-provider eligibility.
Can I change or cancel my order?
Contact info@nailecreations.com as soon as possible. Orders are processed quickly, so cancellation or changes may no longer be possible.
Can I change my address?
Contact us immediately. An address update may be possible before processing, but availability depends on the order and delivery method. Changes after dispatch are controlled by the carrier and cannot be guaranteed.
Where is my order confirmation?
Check the email address used at checkout and your spam or junk folder. If you still cannot find it, contact us with your name and payment details so we can locate the order safely.
Shipping
Where do you ship?
Nailé Creations ships to configured markets worldwide. Country availability is shown through the market selector and checkout.
How much is shipping?
Shipping cost depends on destination, order contents, and delivery method. The exact price is shown at checkout before payment.
When will my order be dispatched?
We usually dispatch orders within 1 business day. Launches, holidays, promotions, or exceptional order volume may take longer.
How long does delivery take?
Estimated delivery after the carrier receives the parcel is generally 1–3 business days in Sweden, 2–5 business days in the EU, Norway, and the United Kingdom, and 3–7 business days for the rest of the world. Checkout and carrier information are authoritative, and estimates are not guaranteed.
How do I track my order?
We send a shipping-confirmation email with a tracking link where tracking is available. Some delivery methods are only partially trackable.
Will I pay customs or duties?
Orders outside the EU may be subject to local duties, taxes, or fees. These are normally the recipient’s responsibility unless checkout clearly states that they are collected in advance.
Returns and complaints
Can I return an opened nail set?
No. For hygiene reasons, opened nail sets cannot be returned as a standard return.
How long do I have to return?
Eligible products must be returned within 30 days of delivery. After starting the return process, send the parcel within 14 days.
Is return shipping free?
Nailé provides a prepaid label for qualifying standard returns under the adapted baseline. Use the supplied label. Independently purchased postage is not reimbursed.
What if I received the wrong item?
Email info@nailecreations.com with your order number and a clear photo of the item received. Do not return it before receiving instructions.
How do I make a complaint?
Email info@nailecreations.com with your order number, product name, date the issue was discovered, a description, and relevant photos. Do not send the product back before receiving instructions.